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Carolyn Dailey

Principal Director, Bluebird Care

I have been in the care industry for 8 years now and previously was a retail director. I was a registered optician and left optics for a career change in 2013. Being able to strive for excellent customer service, no matter what sector, is embedded in everything I do along with a passion for developing people. I have over the years of being in senior roles, developed various employees to make the most of their careers, mentoring and encouraging them to thrive and get the career they want.

Being able to specialise in keeping people safe within their own homes, utilising technology to enhance our service, is a passion of mine now. I have a particular interest in dementia services and have completed many courses since starting in the care sector to really get a full and thorough understanding of how to support our customers and their loved ones who are living with the effects of dementia.

I am looking forward to meeting other local businesses and seeing how they are striving in their own industries, especially from this last, challenging year we have all faced.