Customer service is an ongoing process. The winning business will ensure it exceeds customers expectations before, during and after any sale, building long-term customer relationships and providing a service that is consistently outstanding.
Terms and Conditions
Public Vote Categories
- The public vote categories are Best Customer Service and Business Hero.
- Companies may enter one public vote category.
- In the case of the Business Hero, only one person from a company can be nominated.
- Each nominated business in the public vote categories will be required to fill out a short application form to complete their entry.
- Independent Businesses, Franchises, and branches of larger businesses may enter the public vote categories.
- The competition is open to all businesses in Ely who commenced business before January 2021.
- Entry into the Public Vote categories is FREE, although an entry form must be completed.
- Scores in the Public Vote categories will be determined by both the entry form (30%) and number of public votes (70%).